Last updated: [date]
Prevail Pilates & Personal Training ("Prevail", "we", "us") provides personal training and Pilates sessions. This policy explains what personal data we collect through our booking app and website, why, and how it's protected. Contact: prevailpilatesandpt@gmail.com.
When you book a session, we collect your name, email address, and contact details. Before your first session, we also collect health and fitness information through a screening questionnaire and a standard pre-exercise readiness check (PAR-Q) — this can include details of medical conditions, medications, injuries, and similar health information. We ask for this because it's necessary to plan sessions that are safe and appropriate for you.
We also keep a record of your bookings, session history, and package/payment status. We do not process card payments ourselves — payment is arranged separately (currently via bank transfer), and we only record whether a payment has been received, not any card or bank details.
Health information is only collected with your explicit consent, given as part of the intake form before your first session, and is used solely to plan your sessions safely. Your contact and booking details are processed to provide the booking service itself — taking a booking, sending confirmations, and managing cancellations.
Your health information is visible only to your trainer — never to other clients, and never used for marketing. Session notes your trainer writes about your sessions are also private to your trainer.
Data is stored with Supabase (database and authentication), with email sent via Resend, and confirmed bookings are optionally added to the trainer's own Google Calendar for scheduling purposes. These providers act as data processors on our behalf and do not use your data for their own purposes.
We keep your information for as long as you're an active client, and for a reasonable period afterwards in case you return. You can ask us to delete your data at any time (see below).
Under UK GDPR, you can ask us at any time to: see the personal data we hold about you, correct anything inaccurate, or delete your data entirely. Email prevailpilatesandpt@gmail.com and we'll action this promptly.
The booking app uses only the minimum storage needed to keep you signed in — no advertising or tracking cookies.
If this policy changes, the "last updated" date above will change too. Significant changes will be communicated directly where practical.
This is a general-purpose policy and not a substitute for legal advice — consider having a solicitor review it before relying on it, particularly given the health data collected.